Privacy Policy
Effective Date: January 1, 2024
At Heaven Luxury Spa, we value your privacy. This policy explains how we collect and use your data.
1. Information We Collect
- We may collect basic details such as your name, phone number, email, and appointment preferences when you contact us or book a service.
2. How We Use Your Data
- Your information is used only for booking confirmations, customer support, service updates, and improving your spa experience.
3. Google Ads & Cookies
Our website may use cookies and Google Ads to understand visitor behavior, improve services, and show relevant promotions.
Terms & Conditions
1. Appointments & Cancellations
- Appointments should be booked in advance. If you need to cancel or reschedule, please inform us at least a few hours prior to your scheduled time.
2. Right of Admission
- Management reserves the right to refuse service to anyone who behaves inappropriately or violates spa policies.
3. Payments
- All services must be paid for at the spa through accepted payment methods before or after the session as per policy.
Disclaimer
1. Health & Medical
Guests should inform the therapist about any medical conditions, allergies, injuries, or pregnancy before starting the massage.
2. Valuables
Please keep your valuables safe. The spa is not responsible for any lost or misplaced personal belongings.